Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

This Operations Manager reports to the Assistant General Manager / Director of Operations and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Mullins Center. This role involves management, supervision and coordination of the set-up and operations department of the building; oversee all building changeovers; and provide highly responsible staff assistance.

Coordinates all elements of facility operations including budgeting, purchasing, directs the operation and maintenance of the mechanical, custodial, grounds, parking, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. Manager will serve as facility safety point of contact to maintain a safe and secure facility for the public and employees.

This role pays an annual salary of $50,000-$55,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until September 5, 2025.

• Assists General Manager & Assistant General Manager in the overall daily operation and maintenance of the facilities.  
• Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures;
• Select, train, motivate and evaluate the Mullins operations part time staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Coordinate labor hours for staff, and temporary workers. Report labor allocations to Director of Finance.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Coordinate facility arrangements and monitor the work of contractors; including equipment rentals.
• Report any issues to the Assistnat General Manager immediately.
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines. 
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.
• Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing.
• Ability to follow written instruction, interpret CAD's and blue prints.
• Other duties and responsibilities as assigned.

• 3-5 years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements.
• Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
• Self-motivated with excellent organizational skills.
• Strong verbal and written communication skills in the English language.
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.