Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

We are seeking a skilled, detail-oriented, solutions-driven Manager, Event Production to lead the coordination and execution of world-class live events at TD Coliseum. Hosting a wide array of high-profile events—from major concerts and international touring acts to professional sporting events and special productions—this role is central to ensuring operational excellence and exceptional client satisfaction. 

The Manager, Event Production is responsible for the planning, coordination, and execution of events, acting as the primary liaison for internal venue departments and external stakeholders such as promoters, touring crew, and contractors. This role requires strong ownership over each event, ensuring that all technical, logistical, and staffing elements are delivered a the highest standard, on time, and within budget. This is a fast-paced, hands-on role for a production professional who thrives on delivering unforgettable live experiences and excels at coordinating large, complex events with precision and professionalism. 

This role pays an annual salary of $65,000-$80,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until October 31, 2025.

OVG is excited to launch the newly reimagined TD Coliseum, a modern venue rooted in the proud history of Hamilton. Hosting world-class concerts, sports, and special events. TD Coliseum, FirstOntario Concert Hall and The Studio play key roles in the region’s cultural and economic landscape. As we enter an exciting new era of growth and reinvention, we are seeking passionate professionals who thrive in fast-paced, high-impact environments. 

Event Planning & Execution: 

• Serve as the lead event production manager and back-of-house contact for assigned concerts, family shows, sporting events, and special events. 
• Serve as the primary point of contact for all production-related aspects of assigned events, including advancing technical requirements, managing vendor relationships, and ensuring compliance with venue policies and safety regulations. 
• Collaborate cross-functionally with departments such as Operations, Security, Fan Experience, Engineering, Ticketing, Marketing, and Stagehands Union to ensure all event needs are met efficiently and professionally. 
• Oversee all event logistics, including production schedules, CADing, floor plans, VIP plans, rigging, staging, security, staffing, loading dock coordination, and artist/tour requirements. 
• Collaborate closely with promoters, tour managers, production teams, and internal stakeholders throughout the event lifecycle—from advance through settlement. 
• Conduct pre-event meetings and distribute detailed event sheets to all departments (Ops, Security, Fan Experience, Concessions, Box Office, etc.). 
• Provide on-site supervision and decision-making during event load-in, run-of-show, and load-out, serving as the central operational point of contact. 
• Act as a primary point of contact in emergency situations as liaison between touring staff, venue staff, and emergency services 

Venue & Department Coordination: 

• Coordinate internal resources to support technical, hospitality, and operational needs of incoming events. 
• Work cross-functionally with Engineering, Fan Experience, Operations, Parking, Premium Hospitality, Box Office, and contracted vendors to ensure readiness and responsiveness. 
• Anticipate potential issues and adapt plans in real-time to maintain show quality, safety, and client satisfaction. 
• Execute venue tours for potential and existing clients  
• Compile event requirements and schedule details in data sheets to distribute internally to various departments and externally to select stakeholders 
• Work closely with Union Staff, create crew calls that meet venue and touring requirements  
• Create Event Estimates based on touring production, crew, and staffing needs 
• Maintain records of all expenses affiliated with events, ensuring final costs align with estimated expenses 
• Be familiar with Collective Agreements for Unions with jurisdiction within the venue

Client & Partner Relations: 

• Client-Focused Mindset: Develop strong working relationships with promoters, artist teams, and production vendors.  Demonstrate an acute sensitivity to client and artist needs, proactively solving challenges and anticipating requests to deliver seamless, top-tier experiences 
• Ensure all event-day needs are met and escalate concerns as necessary to senior leadership. 
• Provide a client-focused experience that reinforces TD Coliseum’s reputation as a best-in-class venue partner. 
• Provide clear, timely, accurate, and constructive communication to clients and across departments, ensuring alignment, transparency, and a unified approach to problem-solving under pressure. 
• Develop and maintain a strong working relationship with the local Union Heads and staff working within the venue

Administration & Reporting: 

• Compile event requirements and schedule details in data sheets to distribute internally to various departments and externally to select stakeholders 
• Create and compile notes for internal and external post-event reports. 
• Maintain and update venue Tech Packs and maps with accurate and detailed inventory  
• Assist with contract review and event settlements in collaboration with the Finance and Booking teams. 
• Track departmental expenses and staffing costs related to event execution. 
• Create AutoCAD maps per event, based on requirements and details provided by tour production, including VIP spaces, wayfinding, and room allocation  
• Create and submit Crew Calls to Stagehands Union, create sign-ins, and collaborate with Union Head on payroll and staff management 

• 3-5 years of experience in venue-based event or production management, ideally in live entertainment, concerts, or arena settings. 
• Strong understanding of concert touring logistics, back-of-house operations, and event production practices. 
• Exceptional organizational and communication skills; able to coordinate cross-departmental efforts and build rapport with external clients. 
• Calm under pressure and comfortable making time-sensitive decisions in a fast-paced environment. 
• Familiarity with unionized environments, IATSE production crews, and venue technical standards is an asset. 
• The ideal candidate thrives in dynamic, high-stakes environments, leading teams with confidence, flexibility, and a calm, solutions-driven demeanor. 
• Proficiency with AutoCAD, Vectorworks, Microsoft Office, venue scheduling software (e.g., Momentus, Ungerboeck), and basic AV/production terminology. 
• Available to work a flexible schedule including evenings, weekends, and holidays based on event needs. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.