Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Food and Beverage Supervisor is responsible for overseeing the serving of guests in the venue dining areas and catering functions. The Food and Beverage Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Food and Beverage Supervisor will assist the Food and Beverage Managers with projects including training, inventory and special events.

The Food and Beverage Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $23.00 CAD

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until November 7, 2025.

Canada Life Place, which opened in October 2002, features a seating capacity of 9,090 for hockey and ice events and accommodates over 10,000 guests for concerts, family shows, and other major events. As a prominent landmark and hub of civic pride, it plays a vital role in fostering community engagement, cultural vibrancy, and public accessibility. Renowned for its industry-leading standards and commitment to excellence, Canada Life Place is a premier destination for fans, artists, and athletes alike.

• Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
• Responsible for ensuring tableware and linens replaced as necessary.
• Supervises the set up of banquet functions including linens, dishware, glassware and silverware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Enforces all Ovations policies and procedures.
• Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
• Must have reliable transportation.
• Assists Management team with projects including training, inventory and special events.
• All other duties as assigned by the managers and supervisors.

• At Least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate and alcohol service permit.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS credit transactions and product inventory.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.