Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

As a member of the Event Staff, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you may wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to bag checks, ushering, ticket scanning, concourse customer service, barricade staff. You will have the opportunity to assist our guests by offering directions and sharing information while creating a happy and healthy experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.

This is a seasonal role from September 8, 2025 and will end on December 31, 2025. 

This role pays an hourly rate of $15.90 CAD (per CBA).

This position will remain open until December 31, 2025

• Prepare your assigned section for guests; this includeslooking for potential hazards and reporting any issues to a supervisor
• When doors open, welcome our fans with a great smile and helpful attitude
• Scan event tickets ensuring that the proper ticket is being used to gain entry
• Assist fans in locating their ticketed seats
• Being alert and proactive to potential hazards and reporting incidents when they occur
• Monitor your assigned area for issues and opportunities to make lasting memories for our fans
• Respond to all guest concerns/complaints promptly and in a professional manner
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency

• Experience in a hospitality or entertainment environment is a bonus, but not necessary.
• You must love working with and helping people.
• Ability to stand for long periods of time.
• You must be able to maintain a POSITIVE attitude while handling difficult situations.
• Flexible schedule: Evening and weekend is required..

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.