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The Senior Director, Business Operations is responsible for the oversight, coordination, and execution of the club’s day-to-day business operations. This role reports into the SVP/GM. This role functions as an internal operator and integrator, supporting senior leadership while directly managing cross-departmental processes, performance, and operational readiness.This position requires a proven sports or live entertainment executive with experience in complex, high-volume environments who can build structure in a start-up setting while remaining hands-on during the club’s early seasons. This role pays an annual salary of $125,000-$145,000 CAD and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation...
We are seeking a detail-oriented and highly organized Sponsorship Activation Specialist to join our team at TD Coliseum in Hamilton, Ontario. This role is responsible for managing and executing sponsorship deliverables across a diverse event calendar, including concerts and AHL hockey, while supporting the operational needs of the sponsorship activation department.The Sponsorship Activation Specialist will ensure all contractual obligations are fulfilled and play a key role in creating seamless, high-impact partner experiences across both live entertainment and sports properties. The ideal candidate is proactive, client-focused, and thrives in a fast-paced environment where collaboration, organization, and problem-solving are essential. This role pays an annual salary of...
The Manager, Game Presentation & Fan Engagement is responsible for designing and delivering the in-arena fan experience for AHL games at TD Coliseum. From pre-game energy to final buzzer moments, this role shapes how fans experience the game through entertainment, storytelling, music, visuals, and live moments that make every night memorable. This role pays an annual salary of $50,000-$60,000 CAD. Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until July 3, 2026.
The Specialist, Social Media - AHL is responsible for bringing the energy, emotion, and culture of professional hockey at TD Coliseum to life across social platforms. This role serves as the day-to-day digital storyteller for the team, capturing game nights, player moments, and behind-the-scenes content while driving meaningful fan engagement and brand growth. This role pays an annual salary of $50,000-$60,000 CAD. Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until July 3, 2026.
The Creative Designer plays a key role in bringing our brands to life across professional hockey, live entertainment, and venue marketing. From major concert campaigns and game-day visuals to motion graphics, video content, and corporate presentations, this role helps shape how fans, partners, and stakeholders experience the brand.This is a hands-on, multi-disciplinary creative role best suited for a strong graphic designer who also has experience or interest in motion design and video. The ideal candidate is a creative thinker who enjoys contributing ideas and visual direction, not just executing briefs, and who is energized by sports, music, and live events. This role offers the opportunity to work on high-profile campaigns in a fast-paced environment where creativity and cultural...
The Manager,Digital Platforms & CRM is responsible for owning and executing the organization’s digital marketing infrastructure, with a primary focus on Salesforce Marketing Cloud as the central fan database. This role bridges creative marketing strategy and technical execution, ensuring fan data, digital platforms, and marketing automation work together to drive ticket sales, engagement, and long-term fan growth. This is a hands-on role suited for a technically capable marketer with a strong creative mindset, who is comfortable working across marketing, ticketing, creative, and external partners in a fast-paced sports and live entertainment environment. This role pays an annual salary of $60,000-$75,000 CAD. Benefits for Full-Time roles: Health, Dental and Vision Insurance,...
The Manager, Communications & Community Relations plays a key role in shaping how our organization shows up publicly across professional hockey, live entertainment, and venue operations. From major concerts and game nights to community moments and breaking news, this role helps tell the stories that define the venue and connect with fans, partners, and the broader community. This role pays an annual salary of $55,000-$70,000 CAD. Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until July 3, 2026.
The Manager, Retail & Merchandising leads all merchandise operations for professional AHL at TD Coliseum while overseeing third-party merchandise execution for concerts and live events. This role is responsible for owning the full end-to-end sports merchandise business, from product sourcing and assortment planning to in-venue retail, ecommerce, and revenue performance. For live entertainment, this role acts as the primary liaison with an external merchandise partner, advancing concerts and events to ensure seamless execution and a strong fan experience. This is a hands-on, high-impact role ideal for someone who loves sports, understands the business of merchandise, and thrives in fast-paced, event-driven environments. This role pays an annual salary of $55,000-$72,000...
The Director, Marketing – AHL will lead all marketing, brand, and fan engagement efforts for Hamilton’s new professional AHL team, overseeing the development and execution of comprehensive campaigns that build excitement, drive attendance, and foster long-term fandom. You will lead a dedicated AHL marketing team while collaborating closely with ticketing, partnerships, content, and other departments to deliver a unified and impactful fan experience, both inside the arena and across digital platforms.This role pays an annual salary of $95,000-$105,000 CAD and is bonus eligible. Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until July 3, 2026.
The Group Sales Account Executive is responsible for achieving monthly and/or yearly revenue targets for AHL Group ticket packages and will participate in sales campaigns for other ticketing products as necessary, including season memberships, partial memberships, and game day sales. The Group Sales Account Executive will service these accounts and contribute to building the strategy for the group sales team. This role will include outbound and inbound sales execution to maximize revenue associated with all products and will include outbound sales efforts to local companies, community groups, sports associations, and individuals. This role pays an annual salary of $50,000-$65,000 CAD and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension...
The Director of Ticket Sales & Service will hire, train, and direct the Sales & Service team for Hamilton’s AHL team. This person will be responsible for providing strategy and direction for all facets of the AHL Ticket Sales business. This includes selling and servicing all ticket sales products: memberships, partial memberships, groups, and individual game ticket sales. The sales component of this role will include all parts of the sales process from prospecting to closing, which is where the service component will begin as we build relationships with our members to retain and grow our membership base. This role pays an annual salary of $105,000-$125,000 CAD and is bonus eligible. Full-Time Benefits: for Full-Time roles: Health, Dental and Vision Insurance, Pension matching,...
The Account Executive for ticket sales is responsible for achieving monthly and/or yearly revenue targets for AHL ticket packages including season memberships, partial memberships, group sales and game day sales, as required. The Account Executive will assist with servicing these accounts as necessary and be able to contribute to building the strategy for the ticket sales team. This role will include outbound and inbound sales execution to maximize revenue associated with all products and will include outbound sales efforts to local companies, community groups, sports associations, and individuals. This role pays an annual salary of $50,000-$65,000 CAD and is bonus eligible. Full-Time: Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid...
We are hiring an Junior Accountant to support the Finance team with daily financial operations. This role is well suited for someone early in their accounting career who is eager to gain experience and develop professionally within the entertainment and hospitality industries. You’ll mainly work alongside the Accounting Manager to help maintain accurate financial records and support key processes that keep operations running smoothly. As part of OVG, you’ll have internal opportunities, allowing high-performing team members to grow their careers and pursue advancement opportunities across our venues and markets globally. This role pays an annual salary of $52,000-$62,000 CAD. Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off...
The Assistant Manager, Fan Experience plays a key operational role responsible for overseeing day-to-day Fan Experience operations across all events at TD Coliseum, FirstOntario Concert Hall, and The Studio. This position exercises strategic initiative, leadership judgment, and accountability to ensure the seamless execution of fan-facing services. The Assistant Manager takes the lead in managing part-time staff, coordinating operational logistics, and overseeing fan communications, ensuring that every interaction reflects OVG’s commitment to exceptional service, accessibility, and safety. This role is ideal for professionals eager to guide teams, make operational decisions, and develop expertise in live entertainment management. This role pays an annual salary of $45,000-$60,000...
The Assistant Manager, Event Production plays a critical role in the planning, coordination, and execution of live events from a back-of-house production perspective. This position is responsible for independently managing assigned events and overseeing key production elements to ensure smooth, safe, and successful execution. The Assistant Manager leads and assists with event advancement, coordinates cross-departmental logistics, and serves as a primary production contact for designated events. Working within established venue standards and operational frameworks, this role exercises independent judgment, problem-solving, and decision-making authority throughout the event lifecycle. The Assistant Manager collaborates closely with internal departments, promoters, touring productions, union...
We are seeking a reliable and vigilant part time Building Security team member to ensure the safety and security of our premises. The ideal candidate will monitor building entrances, conduct regular patrols, enforce access control policies, and respond promptly to any security incidents or emergencies. Strong attention to detail, the ability to stay calm under pressure, and excellent communication skills are essential. Plus other duties as assigned. This role pays an hourly rate of $17.70-$17.90 CAD (per CBA).Benefits as per the union agreement. This position will remain open until May 8, 2026.
Under the general direction of the VP of Human Resources, the Payroll Manager monitors, controls, and audits all payroll transactions at the Hamilton Arena and FirstOntario Concert Hall. This role ensures the efficient and effective operations of the organization's payroll function at Hamilton Arena and FirstOntario Concert Hall which includes exempt, non-exempt, and union employees. Compliance with all regulatory agencies and adherence to OVG’s accounting and Human Resources policies is critical. The Payroll Manager will provide support and maintain a high level of customer service to all employees of the company. The purpose of this temporary contract is to provide support to payroll management during a statutory leave of absence. It is intended that this temporary position will...
We are currently seeking a detail-oriented, solutions-driven Manager, Event Production, to lead the coordination and execution of event operations from the back-of-house perspective. This position serves as the primary contact for promoters, production crews, and touring personnel, ensuring that all venue departments are aligned to deliver smooth, safe, and successful events. We are seeking a skilled, detail-oriented, solutions-driven Manager, Event Production to lead the coordination and execution of world-class live events at TD Coliseum. Hosting a wide array of high-profile events—from major concerts and international touring acts to professional sporting events and special productions—this role is central to ensuring operational excellence and exceptional client...
The Culinary Catering Supervisor provides support and assistance with Catering activities as well providing assistance to the Catering managers in the profitable management of catering operations, as needed. The Catering Supervisor will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. The Culinary Catering Supervisor will provide oversight and resolution responsibility for employee performance issues. The Culinary Catering Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Culinary Catering Supervisor will be to actively mentor, train and help...
Under general supervision of the Venue IT Manager, the Venue Information Technology Coordinator is responsible for the assistance of installations and maintenance of hardware, software, and peripherals for the TD Coliseum& Concert Hall technology functions on an as-needed basis as well as providing support to event-specific IT needs. Additionally, they will collaborate with the IT Manager and venue leadership to establish venue strategy for technology systems in the venue that supports the fan experience. This position requires availability during nonstandard working hours, including weekends and holidays. This role pays an hourly rate of $28.00 CAD Benefits for Part-Time roles: Pension matching This position will remain open until May 15, 2026.