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The Assistant Manager, Fan Experience plays a key operational role responsible for overseeing day-to-day Fan Experience operations across all events at TD Coliseum, FirstOntario Concert Hall, and The Studio. This position exercises strategic initiative, leadership judgment, and accountability to ensure the seamless execution of fan-facing services. The Assistant Manager takes the lead in managing part-time staff, coordinating operational logistics, and overseeing fan communications, ensuring that every interaction reflects OVG’s commitment to exceptional service, accessibility, and safety. This role is ideal for professionals eager to guide teams, make operational decisions, and develop expertise in live entertainment management. This role pays an annual salary of $45,000-$60,000...
The Assistant Manager, Event Production plays a critical role in the planning, coordination, and execution of live events from a back-of-house production perspective. This position is responsible for independently managing assigned events and overseeing key production elements to ensure smooth, safe, and successful execution. The Assistant Manager leads and assists with event advancement, coordinates cross-departmental logistics, and serves as a primary production contact for designated events. Working within established venue standards and operational frameworks, this role exercises independent judgment, problem-solving, and decision-making authority throughout the event lifecycle. The Assistant Manager collaborates closely with internal departments, promoters, touring productions, union...
We are seeking a reliable and vigilant part time Building Security team member to ensure the safety and security of our premises. The ideal candidate will monitor building entrances, conduct regular patrols, enforce access control policies, and respond promptly to any security incidents or emergencies. Strong attention to detail, the ability to stay calm under pressure, and excellent communication skills are essential. Plus other duties as assigned. This role pays an hourly rate of $17.70-$17.90 CAD (per CBA).Benefits as per the union agreement. This position will remain open until May 8, 2026.
Under the general direction of the VP of Human Resources, the Payroll Manager monitors, controls, and audits all payroll transactions at the Hamilton Arena and FirstOntario Concert Hall. This role ensures the efficient and effective operations of the organization's payroll function at Hamilton Arena and FirstOntario Concert Hall which includes exempt, non-exempt, and union employees. Compliance with all regulatory agencies and adherence to OVG’s accounting and Human Resources policies is critical. The Payroll Manager will provide support and maintain a high level of customer service to all employees of the company. The purpose of this temporary contract is to provide support to payroll management during a statutory leave of absence. It is intended that this temporary position will...
We are currently seeking a detail-oriented, solutions-driven Manager, Event Production, to lead the coordination and execution of event operations from the back-of-house perspective. This position serves as the primary contact for promoters, production crews, and touring personnel, ensuring that all venue departments are aligned to deliver smooth, safe, and successful events. We are seeking a skilled, detail-oriented, solutions-driven Manager, Event Production to lead the coordination and execution of world-class live events at TD Coliseum. Hosting a wide array of high-profile events—from major concerts and international touring acts to professional sporting events and special productions—this role is central to ensuring operational excellence and exceptional client...
The Culinary Catering Supervisor provides support and assistance with Catering activities as well providing assistance to the Catering managers in the profitable management of catering operations, as needed. The Catering Supervisor will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. The Culinary Catering Supervisor will provide oversight and resolution responsibility for employee performance issues. The Culinary Catering Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Culinary Catering Supervisor will be to actively mentor, train and help...
Under general supervision of the Venue IT Manager, the Venue Information Technology Coordinator is responsible for the assistance of installations and maintenance of hardware, software, and peripherals for the TD Coliseum& Concert Hall technology functions on an as-needed basis as well as providing support to event-specific IT needs. Additionally, they will collaborate with the IT Manager and venue leadership to establish venue strategy for technology systems in the venue that supports the fan experience. This position requires availability during nonstandard working hours, including weekends and holidays. This role pays an hourly rate of $28.00 CAD Benefits for Part-Time roles: Pension matching This position will remain open until May 15, 2026.
The Information Desk Clerk position represents FirstOntario Concert Hall as initial contact for prospective clients and the general public both on the phone and in person. Receptionist will also assist guests with event information and/or route necessary calls to appropriate personnel. Responsible for stage door/mail run. This is a seasonal role from February 2, 2026 and will end on June 2, 2026. This role pays an hourly rate of $18.74 CAD (per CBA). This position will remain open until April 24, 2026.
Under general supervision of the Director of Operations and the Venue AV Manager, the Venue Audio/Visual Coordinator is responsible for assistance with installation and maintenance of hardware, software, and peripherals for TD Coliseum technology functions on a day-to-day basis as well as providing support to event-specific A/V needs. Additionally, they will collaborate with venue leadership and IT personnel to establish venue strategy for A/V technology systems in the venue that supports the fan experience. This position requires availability during nonstandard working hours, including weekends and holidays. This role will pay an hourly rate of $28.00 CAD Benefits for Part-Time roles: Pension matching This position will remain open until April 17, 2026.
Reporting to the Parking Manager, this Parking Event Supervisor position will manage day-to-day event parking, transportation at TD Coliseum in Hamilton ON. The Parking Event Supervisor plays a key role in ensuring a safe, efficient, and positive guest experience across the TD Coliseum parking facilities. This position supports the Parking Operations Manager in the day-to-day oversight of garages, parking lots, and traffic flow before, during, and after events. Responsibilities include inspecting and maintaining parking areas, monitoring parking and traffic systems, and assisting with enforcement of parking policies for both employees and guests. The associate ensures all event day checklists are completed, garage and lot setups are executed according to plan, and any traffic or safety...
The Parking Maintenance Porter performs several custodial functions and light mechanical maintenance to ensure the appearance and cleanliness of campus parking facilities, contributing to the professional upkeep and guest experience of all employees and guests. This role will pay an hourly rate of $20.00 CAD. Benefits for Part-Time roles: Pension matching This position will remain open until April 10, 2026.
The Parking Ambassador is generally responsible for the successful TD Coliseumguest parking experience, including processing cashlesstransactions, and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through Hamilton roadways and parking lotsassociated with event guests at TD Coliseum. This role will pay an hourly rate of $19.00 CAD. Benefits for Part-Time roles: Pension matching This position will remain open until April 10, 2026.
We are inviting applications for a competent team player with a strong mechanical aptitude, and a clear interest in all aspects of building and property maintenance. The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace. This role will pay a salary of $47.68 (per CBA).Benefits as per the union agreement. This position will remain open until April 10, 2026.
Under supervision of the Box Office Supervisor, the Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the TD Coliseum. This role pays an hourly rate of $17.75 CAD. Benefits for Part-Time roles: Pension matching This position will remain open until April 10, 2026.
We are seeking a reliable and vigilant Building Security to ensure the safety and security of our premises for the over night shift. The ideal candidate will monitor building entrances, conduct regular patrols, enforce access control policies, and respond promptly to any security incidents or emergencies. Strong attention to detail, the ability to stay calm under pressure, and excellent communication skills are essential. Plus other duties as assigned. This role pays an hourly rate of $24.00-$26.00 CAD. Benefits for Part-Time roles: Pension matching This position will remain open until April 10, 2026.
We are seeking a reliable and vigilant Building Security to ensure the safety and security of our premises for the over night shift. The ideal candidate will monitor building entrances, conduct regular patrols, enforce access control policies, and respond promptly to any security incidents or emergencies. Strong attention to detail, the ability to stay calm under pressure, and excellent communication skills are essential. Plus other duties as assigned. This role pays an hourly rate of $24.00 - $26.00 CAD. Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until April 10, 2026.
Reporting to the Chief Engineer, the Operating Engineer will assist in overseeing all engineering and technical operations — including the maintenance and performance of HVAC and refrigeration systems — ensuring their safe and efficient operation at TD Coliseum. This position is required to work weekends and help supplement evening coverage for shows when required. This role pays an hourly rate of $45.00-$50.00 CAD Benefits for Part-Time roles: Pension matching This position will remain open until April 10, 2026.
The TD Coliseum is seeking an Arena Attendant who is highly motivated and skilled. This position is responsible for maintaining high-quality ice conditions, performing event conversions, and ensuring the rink and equipment are safe and operational. Ideal candidates will have hands-on experience with ice resurfacing machines, large scale events, and a strong work ethic. Arena Attendant – I.U.O.E. Local 772 This role pays an hourly rate of $39.42 CAD (per CBA).Benefits as per the union agreement. This position will remain open until April 10, 2026.
The Supervisor, Fan Experience plays a key leadership role in ensuring the safe, efficient, inclusive, and customer-focused operation of live events at TD Coliseum, including concerts, sporting events, and special performances. This position is responsible for supervising Fan Experience Staff—including ushers, ticket takers, and fan experience representatives—before, during, and after events to ensure a seamless and positive fan experience. The Supervisor, Fan Experience oversees staffing assignments, enforces venue policies, coordinates with internal departments (such as security, operations, and fan services), and responds to incidents or issues as they arise. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to remain calm under...
We are looking for Fan Experience Staff team members to join our dynamic, event-day staff. As part of the front-line team, you will play a vital role in welcoming guests, ensuring their safety, providing helpful information, and creating a positive and inclusive atmosphere throughout the building. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. The Fan Experience Team is responsible for assisting with event operations, including fan services, ushering, crowd control, ticket scanning, wayfinding, access management, and general support throughout the venue during concerts, sporting events, and other live performances. This is an excellent opportunity for individuals who enjoy fast-paced environments, working with...